Solution Architecture & MVP Delivery for iEN Network (Verizon)
Provided solution architecture leadership for Verizon’s iEN network initiatives, driving the design and delivery of Minimum Viable Products (MVPs) for new network capabilities and enhancement requests.
Customer & Business Stakeholder Engagement:
Engaged directly with customer units, business owners, and product stakeholders to understand business objectives, operational needs, and technical constraints. Led requirement discovery sessions to ensure complete and accurate capture of expectations.
Requirement Analysis & Documentation:
Owned end-to-end requirement gathering, analysis, and documentation, translating business and operational needs into structured functional specifications and solution outlines.
User Story Definition & Backlog Management:
Converted complex requirements into clear, prioritized user stories and acceptance criteria, enabling development and testing teams to execute efficiently within agile delivery frameworks.
Cross-Functional Collaboration:
Worked closely with development, testing, and architecture teams to clarify design intent, resolve ambiguities, and ensure alignment across the solution lifecycle.
Agile Delivery Enablement:
Supported sprint planning, backlog grooming, and release readiness by ensuring stories were technically sound, testable, and aligned with Verizon’s network performance and reliability standards.
Delivery Quality & Business Alignment:
Ensured that delivered solutions met both business goals and network quality expectations, reducing rework, accelerating delivery timelines, and improving stakeholder confidence.
Technical Architect Support ( UDM, UDR, HSS and 5GC Nodes)
I provided technical and operational leadership for managing high-priority emergency and problem tickets raised by telecom clients, ensuring prompt and effective resolution in line with SLA commitments.
Team Leadership: Successfully led and mentored a team of 25 engineers, providing hands-on training for daily maintenance activities and developing their capabilities to consistently meet or exceed SLA targets.
Operational Oversight: Oversaw critical network elements including UDM, UDR, HSS, HLR, MNP, DRA, SMF, and PCF, ensuring high availability, stability, and performance across all systems.
Change & Upgrade Management: Took ownership of the planning and smooth execution of change requests and software upgrades for 5GC nodes deployed over Kubernetes environments, minimizing downtime and ensuring seamless integration.
SLA & Incident Management: Directed the team’s response to severity-based incidents, maintaining strong communication with stakeholders and ensuring timely resolution aligned with business expectations.
Process Optimization: Actively contributed to streamlining operational processes, improving team efficiency, and ensuring consistent quality in support and maintenance activities.
Solution Architect - Customer Engineering Team
End-to-End Solution Design: Proven ability to design and implement comprehensive telecom solutions tailored to client needs, leveraging in-depth knowledge of Nokia’s products and services.
Customer Engagement & Presales: Actively engaged with clients during the presales phase—translating business objectives into technical solutions, preparing RFPs/RFQs, and aligning proposals with Nokia’s capabilities.
Requirement Specification & Documentation: Skilled in collaborating with clients to finalize tool development specifications, prepare High-Level Designs (HLD), and drive requirement sign-off processes.
Project Leadership & Agile Delivery: Experienced in breaking down projects into Jira stories, conducting knowledge transfer sessions, and guiding software developers to ensure on-time and budget-compliant delivery.
Data Migration Expertise: Specialized in schema adaptation, attribute mapping, and data migration, particularly for HLR/HSS transitions to Nokia’s One NDS and SDL platforms.
ETL & Data Integrity: Proficient in ETL processes for seamless data extraction, transformation, and loading; strong expertise in ETL testing to ensure data accuracy and integrity throughout migrations.
Python Development: Developed a Python-based anonymization tool to protect subscriber data, enabling secure database sharing during development phases.
Nokia One NDS & SDL Proficiency: In-depth functional and technical knowledge of Nokia’s One NDS and SDL systems for effective, high-quality project execution.
Solution Architect ( UDM, UDR, HSS, and IMS Nodes)
End-to-End Solution Architecture: Spearheaded the development of solutions and High-Level Designs (HLDs) for key telecom services including AUC, HLR, ESM-HSS, AVG, and IMS for the CUDB platform.
Global Data Migration Leadership: Successfully managed and executed HLR database migrations for 16 customers across multiple regions, showcasing my global delivery capability and deep domain knowledge.
Attribute Mapping & Customer Alignment: Led the mapping of third-party attributes to Ericsson schemas, prepared detailed documentation, and secured customer signoffs for seamless handover to software development teams.
Automation & Cost Optimization: Developed automation shell scripts that significantly streamlined repetitive tasks, reducing manual effort and cutting costs—demonstrating a strong focus on process innovation and operational excellence.
Technical Strategy for Migration: Played a key role in architecting robust and scalable data migration strategies, ensuring project timelines were met with high quality and minimal disruption.
Team Development & Knowledge Sharing: Actively participated in team discussions and knowledge transfer sessions, mentoring peers and building team capability for future projects.
Process Efficiency & Innovation: Identified and implemented solutions to enhance operational efficiency, contributing to faster project delivery and reduced migration-related costs.
Deputy Manager ( Core Networks)
Over a span of 9 years at Huawei, I built a robust and versatile career specializing in the Circuit Switched (CS) domain, where I played pivotal roles across solution development, deployment, and strategic planning for telecom networks across 14 countries. My diverse experience and adaptability made me a key asset in delivering high-impact solutions and driving operational excellence.
Extensive Product Knowledge: Deep hands-on experience with a broad range of Huawei products, including MSC, MGW, STP, DRA, MNP, IMS/VoLTE, LTE-EPC, and HLR—covering implementation, expansion, capacity planning, and upgrades.
Performance Optimization & KPI Management: Conducted MSC KPI monitoring and maintenance, implementing corrective actions that directly contributed to performance improvement and service quality.
Voice & Roaming Testing Expertise: Conducted charging tests, CDR validation, and international roaming testing, ensuring network integrity and service continuity.
Versatility Across Roles: Successfully transitioned across multiple departments—GSRC and TSD—demonstrating high adaptability and gaining a 360-degree view of Huawei’s network ecosystem.
Solution Development & Network Planning: Led solution proposals and participated in network swaps, dimensioning, capacity calculation, and operations planning, providing holistic input from design to deployment.
Global Project Execution: Delivered telecom solutions across 14 international markets, customizing deployments to align with unique regional and customer requirements—showcasing a global delivery mindset.
Strategic Contributor: Played a critical role in network optimization and expansion, ensuring Huawei’s continued competitiveness and service quality in rapidly evolving markets.
My tenure at Huawei reflects a consistent track record of technical leadership, cross-functional collaboration, and solution-oriented execution, making me a reliable and strategic contributor to both customer satisfaction and business success.