Technical Architect Support ( UDM, UDR, HSS and 5GC Nodes)
I provided technical and operational leadership for managing high-priority emergency and problem tickets raised by telecom clients, ensuring prompt and effective resolution in line with SLA commitments.
Team Leadership: Successfully led and mentored a team of 25 engineers, providing hands-on training for daily maintenance activities and developing their capabilities to consistently meet or exceed SLA targets.
Operational Oversight: Oversaw critical network elements including UDM, UDR, HSS, HLR, MNP, DRA, SMF, and PCF, ensuring high availability, stability, and performance across all systems.
Change & Upgrade Management: Took ownership of the planning and smooth execution of change requests and software upgrades for 5GC nodes deployed over Kubernetes environments, minimizing downtime and ensuring seamless integration.
SLA & Incident Management: Directed the team’s response to severity-based incidents, maintaining strong communication with stakeholders and ensuring timely resolution aligned with business expectations.
Process Optimization: Actively contributed to streamlining operational processes, improving team efficiency, and ensuring consistent quality in support and maintenance activities.
Solution Architect - Customer Engineering Team
End-to-End Solution Design: Proven ability to design and implement comprehensive telecom solutions tailored to client needs, leveraging in-depth knowledge of Nokia’s products and services.
Customer Engagement & Presales: Actively engaged with clients during the presales phase—translating business objectives into technical solutions, preparing RFPs/RFQs, and aligning proposals with Nokia’s capabilities.
Requirement Specification & Documentation: Skilled in collaborating with clients to finalize tool development specifications, prepare High-Level Designs (HLD), and drive requirement sign-off processes.
Project Leadership & Agile Delivery: Experienced in breaking down projects into Jira stories, conducting knowledge transfer sessions, and guiding software developers to ensure on-time and budget-compliant delivery.
Data Migration Expertise: Specialized in schema adaptation, attribute mapping, and data migration, particularly for HLR/HSS transitions to Nokia’s One NDS and SDL platforms.
ETL & Data Integrity: Proficient in ETL processes for seamless data extraction, transformation, and loading; strong expertise in ETL testing to ensure data accuracy and integrity throughout migrations.
Python Development: Developed a Python-based anonymization tool to protect subscriber data, enabling secure database sharing during development phases.
Nokia One NDS & SDL Proficiency: In-depth functional and technical knowledge of Nokia’s One NDS and SDL systems for effective, high-quality project execution.
Solution Architect ( UDM, UDR, HSS, and IMS Nodes)
End-to-End Solution Architecture: Spearheaded the development of solutions and High-Level Designs (HLDs) for key telecom services including AUC, HLR, ESM-HSS, AVG, and IMS for the CUDB platform.
Global Data Migration Leadership: Successfully managed and executed HLR database migrations for 16 customers across multiple regions, showcasing my global delivery capability and deep domain knowledge.
Attribute Mapping & Customer Alignment: Led the mapping of third-party attributes to Ericsson schemas, prepared detailed documentation, and secured customer signoffs for seamless handover to software development teams.
Automation & Cost Optimization: Developed automation shell scripts that significantly streamlined repetitive tasks, reducing manual effort and cutting costs—demonstrating a strong focus on process innovation and operational excellence.
Technical Strategy for Migration: Played a key role in architecting robust and scalable data migration strategies, ensuring project timelines were met with high quality and minimal disruption.
Team Development & Knowledge Sharing: Actively participated in team discussions and knowledge transfer sessions, mentoring peers and building team capability for future projects.
Process Efficiency & Innovation: Identified and implemented solutions to enhance operational efficiency, contributing to faster project delivery and reduced migration-related costs.
Deputy Manager ( Core Networks)
Over a span of 9 years at Huawei, I built a robust and versatile career specializing in the Circuit Switched (CS) domain, where I played pivotal roles across solution development, deployment, and strategic planning for telecom networks across 14 countries. My diverse experience and adaptability made me a key asset in delivering high-impact solutions and driving operational excellence.
Extensive Product Knowledge: Deep hands-on experience with a broad range of Huawei products, including MSC, MGW, STP, DRA, MNP, IMS/VoLTE, LTE-EPC, and HLR—covering implementation, expansion, capacity planning, and upgrades.
Performance Optimization & KPI Management: Conducted MSC KPI monitoring and maintenance, implementing corrective actions that directly contributed to performance improvement and service quality.
Voice & Roaming Testing Expertise: Conducted charging tests, CDR validation, and international roaming testing, ensuring network integrity and service continuity.
Versatility Across Roles: Successfully transitioned across multiple departments—GSRC and TSD—demonstrating high adaptability and gaining a 360-degree view of Huawei’s network ecosystem.
Solution Development & Network Planning: Led solution proposals and participated in network swaps, dimensioning, capacity calculation, and operations planning, providing holistic input from design to deployment.
Global Project Execution: Delivered telecom solutions across 14 international markets, customizing deployments to align with unique regional and customer requirements—showcasing a global delivery mindset.
Strategic Contributor: Played a critical role in network optimization and expansion, ensuring Huawei’s continued competitiveness and service quality in rapidly evolving markets.
My tenure at Huawei reflects a consistent track record of technical leadership, cross-functional collaboration, and solution-oriented execution, making me a reliable and strategic contributor to both customer satisfaction and business success.